To become a customer and have your pet(s) be cared for with us, we need to have you and your pet(s) in our system first. You'll need to click on the pink button at the top right corner, "BOOK NOW". Put your phone number in the first square, which will serve as your customer ID. Our system will recognize you're a new customer, and will have you do our intake. After completing/submitting the intake, your profile (and your pet(s) profile(s)) will be automatically genarated in our system.

​

*IMPORTANT REQUIREMENTS*

-Picture Proof of DISTEMPER and RABIES vaccinations, corresponfing to each pet.​​

-Agreeing to our TERMS OF SERVICE.

As a customer, you can use your phone number (which was used to do our intake/register your pet(s)), to request appointments online.

To get to the portal for online requesting, click on the "BOOK NOW" button at the top right corner.

You'll be able to select a DATE and TIME for your request. The third square is for you to let us know what services you'll be booking for that visit, and for which pet(s) if you'd like more than one to be serviced during that visit.

As a REGISTERED customer, you can also request an appointment over the phone with a CALL or TEXT.

We, however, may not be able to get to the phone inmediately while the salon is operating, and our focus is mainly on the pets we're caring for.

​

*IMPORTANT REQUIREMENTS*

-Most current DISTEMPER & RABIES vaccinations proof on file must not be expired, nor to expire by the date of requested appointment.

-TERMS OF SERVICE have been accepted by the Customer.

-CREDIT CARD saved on file.

-$25 DEPOSIT (+processing fee), which will be obstained when submiting a request, to secure your booking once it is accepted.

(Deposit ultimately goes towards the service's total bill).

When we've reviewed your request and accepted it, we'll send you a text message notification to the number provided during the intake.

It'll contain the DATE/TIME of your appointment, as well as a link for you to update information as necessary and confirm that all details are correct. Only once that confirmation message is received it is understood that an appointment is fully set.

​​​

PLEASE NOTE:

-Clients who ask us to put them on a constant regular schedule (ex. "I want to book the Saturday 8:00 am, for every 6 weeks") will be asked to provide the required vaccination proof for when the cycle begins, and will need to keep track of their pet(s) vaccination status.

We'll do our best to help remind clients when we notice their pet(s) vaccinations are soon to expire. But please understand it is not our responsibility to do so. It is only a courtesy we'll extend when it is possible for us to do so.

​

...